Frequently Asked Questions

Everything you need to know about bringing comfort and style into your home.

What is the typical shipping timeframe for furniture and decor?

Standard decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

How do I care for my Dahlia House textiles?

Most of our linens and throws are machine washable on a gentle cycle. However, we recommend professional dry cleaning for our hand-woven rugs and velvet cushions to maintain their texture.

Do you offer international shipping?

Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

Are your products sustainably sourced?

Yes, we prioritize artisans who use reclaimed wood, organic cotton, and eco-friendly dyes. Detailed material information can be found on each individual product page.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment plans through Affirm for larger home investments.